You may have seen in recent blog posts, e-communications or social media posts that we’ve been working on something very exciting. Over the past year we have been developing a new personnel block and we’re delighted to announce we’ve officially moved in!

Based on site at our processing facility in Gateshead, our personnel block was adapted from one of our storage units into a fit for purpose office space.

We felt it was time to reassess the space we have here at Donwood and create a new personnel block, making better use of the areas we have on site while providing us with the opportunity to maintain these levels of growth in the future.

This personnel unit will provide a positive working environment for the Donwood team, supporting our ambitions to keep delivering outstanding customer service and high-quality glass products, as we have always strived to do. Of course, the Donwood logo is featured throughout, as are our brand colours – purple and blue. It’s great that we now have a place where our customers and visitors are able to get a good idea of who we are and what we’re all about when they visit us.

Last year we invested in the technology on site and this new IT equipment is up and running in the personnel block now too. With these refreshed systems and updated working environment, our team will be able to work even more efficiently and effectively to support sustained high levels of service.

Whether it’s IGUs (Insulated Glass Units), architectural glass or domestic glass – for commercial or domestic projects – our team prides themselves on offering products which meet the highest standards with friendly, expert and personal service to match. We’re so committed to this that we even created the Donwood Service Pledge, which you can read more about here. We are confident our new personnel block will help us to carry on providing this superior service level our customers know us for.

We look forward to welcoming you to our personnel block soon but in the meantime we’re enjoying settling in to the new space, and are eager to see what the rest of 2018 has in store.

We hope 2018 has got off to a great start for you and we wish you all the best for the months ahead.